Voice Cloud

Harmonize all communications

Advanced technology enables company-wide transformative communication

Today IT departments have a key role in enabling organizations to perform in the best possible way in the rapidly changing business environment. In order to succeed, organizations need to offer tools for an agile and innovative way of working for everyone - company wide. No compromises can be made with the quality or security of services. Find out more about how voice cloud can help out in enabling next generation business communications.

Our professional and unified communication solutions create value for

Operative Efficiency

Predictable, up-to-date and scalable.

Cost Efficiency

Improving efficiency and lowering total cost of ownership.

Transformative Communications

Making the communications flexible and company-wide.

Building efficient company-wide voice communication

  • How to get rid of communication silos and offer one Unified Communication environment?
  • How to concentrate all voice services into one cloud and through that harmonize processes and service models?
  • How to have full transparency on costs, infrastructure and usage?
  • How to lower significantly total cost of ownership?

  • How to avoid risks related to end-of-life infrastructure and multi-supplier environment?
  • How to improve customer and employee experience?
  • How to support local business and personnel via efficient communication tools in several countries?
  • How to ensure efficient work regardless of time, place and terminal?
Interested for a brief consultative discussion?
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Work-from-anywhere

Working on all devices, anytime, anywhere

The cloud-based communication platform enables companies to intelligently manage their internal communication needs and improve customer experience and contact center effectiveness.

The full telecom infrastructure through one cloud interface lowers maintenance costs and is available for all devices, all users and all calls both domestic and international. 



Contact Center

 

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Voice Services

 

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Mobile Services

 

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Importance of future-proof platform

Companies are paying attention more than ever to their ability to collect data – even for the future purposes. The key success factor for the future is to select a partner with the ability to collect all communication related data and is agile in utilising new 5G technologies like eSIM, VoLTE and location-based services as they evolve.

CTA Future of Customer Service report

 

Success story: Intelligent Customer Service Solution

Insurance company LähiTapiola Metropolitan Area achieved measurable results with build-in intelligence in the customer service solution.

 

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