The # 1 Voice Platform for Salesforce
BeneVoice for Salesforce - A voice platform you can trust.
BeneVoice for Salesforce - A voice platform you can trust.
Even before a call is answered get a 360 caller profile and intelligent action prompts
Boost the usage of Salesforce, deliver personalization and create possibilities for upsell.
Gather data from calls to influence behaviours and predict next steps
Benemen unifies all your voice transaction data allowing you to tailor conversations to personalised preferences. This leaves customers feeling seen, heard, and satisfied. Not only do you avoid churn, your win more upsells, renewals and customer retention.
Reach customers on their preferred channel without the fragmentation and data loss. Whether chat, email, self-service, fixed line or mobile calls, with Benemen you can offer omnichannel conversation directly within Salesforce.
Combine customer data and smart outbound capabilities to increase your sales and improve your winrate. Speed up your process by easy click-to-dial directly from Salesforce, arrange and allocate your leads in smart way for efficient outbound.. Run your outbound operation with clearly set KPI’s and fact based data. Engage you agents with easy to use software.
Our cloud-based, incredibly agile platform offers call features for fixed-line, call center, and mobile telephony
✓ Call routing
✓ Call queue management
✓ Cloud Operator for mobile and fixed networks
✓ Interactive Voice Response (IVR)
✓ Call recording and much more...
When you create a better voice channel experience – like offering an engaged, human conversation instead of hold music and impersonal scripts– you’ll actually get more loyalty and up-sales.
Call data (also mobile) analysis helps you capture and analyze all of your voice channel interactions to discover hidden insights that would otherwise go unnoticed and unheard. Voice call data helps you provide higher quality and more efficient services over the phone.
When customers feel they have received first-class service across multiple channels and their previous encounters are well-known, there is an excellent opportunity to sell more services.
Voice is a critical channel in any organization. "When customers are distressed, they pick up the phone."
Bring all your channels under one solution and let the customer choose their preferred contact channel.
Successful customer interactions ensure customer delight. Data of all interactions is available for future follow-up.
Voice is the oldest and the most human way of communicating with customers. For all our chatbots, text, and social channels, when things matter people pick up the phone. When they do, they can hear a smile, sense empathy, and the other myriad things human emotions voice can convey.
At Benemen we spend all our time thinking about, developing, and improving the delivery of voice channel products based on real business use cases and feedback. The result? The most innovative, holistic, and technically advanced voice products on the market today.
We want to continue extending the capabilities of voice — to influence sales, strengthen CX, and grow revenue, and we want you to be a part of it. Start by signing up for a free demo.
+358 40 450 3000
sales@benemen.com
Valimotie 13 A
00380 Helsinki
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