When you create a better voice channel experience – like offering an engaged, human conversation instead of hold music and impersonal scripts– you’ll actually get more loyalty and up-sales.
Research shows that businesses lose up to £90m in potential sales each year due to missed calls. A further 85% of missed calls never call back. With a Benemen mobile phone plan your business is equipped to answer more calls.
Benemen complements Microsoft Teams Voice with Direct Routing as a Service. - Certified integration and calling capacity on demand powered by the BeneCloud platform. BeneCloud is equipped with modern voice & operator services. Implementation doesn’t require any local components in customer network and locations. This solution combines all your needs for a unified communication platform including Microsoft Teams and mobile and fixed line telephony.
No-more silos - one platform for all customer engagement. Intelligent automation of workflows, smart routing of calls and efficient case handling. Voice as key channel for world class customer experience.
Speak to an agent and learn how voice-centric communication can help you drive more up-sales and exceed customer expectations
