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New era of customer experience

Today companies need an agile and transformative approach in order to survive in ever-tightening competition. In company-wide communication it means offering people modern tools to communicate internally and externally in a way that creates superior customer experience.

We provide solutions for companies to break down the communication silos enabling organization to perform in the best possible way in all customer touch points.

 

The # 1 Voice Platform for Salesforce

When you create a better voice channel experience – like offering an engaged, human conversation instead of hold music and impersonal scripts– you’ll actually get more loyalty and up-sales.

 

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BeneVoice for Mobile

Research shows that businesses lose up to £90m in potential sales each year due to missed calls. A further 85% of missed calls never call back. With a benemen mobile phone plan your business is equipped to answer more calls.

 

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Boost your productivity with Benevoice and MS Teams

Benemen complements Microsoft Teams Voice with Direct Routing as a Service. - Certified integration and calling capacity on demand powered by the BeneCloud platform. BeneCloud is equipped with modern voice & operator services. Implementation doesn’t require any local components in customer network and locations. This solution combines all your needs for a unified communication platform including Microsoft Teams and mobile and fixed line telephony.

 

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Bring Voice to
Microsoft Dynamics 365 

No-more silos - one platform for all customer engagement. Intelligent automation of workflows, smart routing of calls and efficient case handling. Voice as key channel for world class customer experience. 

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Speak to an agent and learn how voice-centric communication can help you drive more up-sales and exceed customer expectations

 

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