Customer_Service-1

Improve customer experience with the power of voice

Put speech at the centre of all customer encounters at every stage of the customer cycle

 

 

A seamless customer experience through the customer cycle

Consistent, speech-based communication practices strengthen your brand and make it more human. In today’s fast-paced world filled with chatbots and automated messages, customers crave a warmer, more empathic customer experience throughout their customer journey. Bring your brand closer to your customer with Benemen’s voice solutions for an all-around omni-channel customer experience.

 

Contact Us

Information about customer encounter points & intelligent reporting

A more human, connected experience with your brand

Delightful and empathic voice experiences to engage your customers

TRUSTED BY COMPANIES BIG AND SMALL
lahitapiola_logo Pohjantahti logo Certego_logo Hartikainen_logo_slideri
 

Our tools for customer service 

Improve first call resolution (FCR) significantly with relevant information and the best know-how in your organisation. Better customer service means shorter customer hold times and better customer experiences.

 

READ MORE

CustomerServiceAgent
 

Voice services for any device

We provide fixed line and mobile voice services as well as advanced services, such as call center services and calling capabilities to Office 365 (Teams for Business).

Find the best fit for your company

 

READ MORE

DigitalDevices_Consept
 

Case Pohjantähti:
Seamless customer experiences in all channels

Read how an insurance company managed to build an unbroken customer journey and an easier and more effective customer workflow, run from a single cloud.

 

Read customer story

 

Dive deeper into the world of voice-powered customer experience

Take your company’s customer experience to the next level

Our experienced personnel are here to help you to implement your customer experience strategies and fortify them with intelligent voice systems. In this 30-minute demo we’ll walk you through the solutions recommended for your business and talk about the next steps in your omni-channel customer experience.