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Resources to level up your business communication, CX and customer service skills

- for experts, from experts

Looking to level up your Customer Service strategies and adapt to the new paradigm in customer communication? Our webinars, reports and guides are designed to help you understand the evolving customer service landscape and proactively tackle communication related CX and sales challenges. 


This page is your home base for the latest customer service research and actionable advice. From case studies to expert guides to the latest advancements in voice technology, you’ll find content here to help you unleash the full potential of your customer service, better communicate with your customers, and turn more conversations into conversions

Whether your goal is brand loyalty, retention, engagement, or simply more customer delight - our resources can help you transform all these and more.


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From The Blog

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Why voice is your ultimate weapon for a super-connected customer experience

Customer experience professionals faced some enormous challenges this past year. On top of the usual challenges of...

Using Microsoft Teams as a phone system

With more teams working remotely, Microsoft Teams is becoming increasingly popular. It is now the go-to communication...

Inside Benemen: Meet Rudi Oosterveld, Head of Pre-Sales

In this edition of Inside Benemen, we’re excited to talk to Rudi Oosterveld. Rudi has been working at Benemen since...

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