From now on, companies will be able to seamlessly integrate their voice services with Microsoft’s Skype for Business solution. This will facilitate the construction of a versatile and comprehensive communications platform to meet the company’s needs. Call management and exchange operations will be transferred into Microsoft’s cloud, which allows the user to make, receive and manage voice calls in the familiar Skype for Business environment.
Skype Operations Framework is a concept that integrates communications services with the Skype for Business service. In accordance with a life-cycle approach, the concept covers design, delivery, implementation and service maintenance, not forgetting alternative migration paths. It is a comprehensive approach to successful communications service implementation in connection with Office 365 and Skype for Business services.
Benemen helps its clients connect their Office 365 and Skype Online services to the public telephone network (PSTN, Public Switched Telephone Network) in over 120 countries while providing Cloud PBX and Contact Center features as value-added services. The unified cloud service enables multinational companies to operate simply and cost-efficiently in a multi-operator environment without separate country-specific operator agreements. As a result, companies have more resources and energy to develop their core business and take better care of their customer relationships.
“I see the cooperation bringing us enormous potential for growth in Finland and especially outside Finland’s borders. In the first phase, our cooperation will cover most of Europe. This suits us perfectly, as in terms of operator services, European countries are relatively homogenous both in their landline and mobile networks as well as their usage habits.” Jouni Purontaus, CEO, Benemen Oy.
“Finland is a frontrunner in implementing Office 365 productivity solutions, and we view voice and telephone communications solutions as being among the fastest growing value-added services among Office 365 user organisations. Benemen has substantial experience in providing companies with communications solutions based on Microsoft technologies.” Jukka Veräväinen, Business Group Lead, Microsoft Oy
Benemen Oy, Jouni Purontaus, +358 (0)50 0406439, firstname.lastname@example.org
Microsoft Oy, Jukka Veräväinen, +358 (0)50 3648312, email@example.com