Integrate cloud telephony with Salesforce
Increase the end customer experience and workforce efficiency by having all your customer data and customer service tools in one place. Benemen Cloud CTI answers the needs of Sales Teams and Customer Services by providing 100% cloud based communications solution.
- For sales rep: Better efficiency with click to call, call statistics, reporting and call recording
- For service rep: Better customer experience, shorter waiting time for caller (inbound calls to right agent), Service queue management, Data integrity in Salesforce
Read our blog about the possibilities of modern partner ecosystems.
See more about Benemen Cloud CTI on Salesforce AppExchange!