What is an integration platform?
Integration platform enables organisation to bring communication channels under one unified solution.
Most companies today use a mix of different telecommunication solutions, like PBX, call centre, mobile phones, and unified communication software. But for the most part these different solutions are isolated and not integrated. Integration is costly and the isolated communication solutions do not deliver optimum value for the business.
Benemen cloud platform integrates all communications channels and enables unified company wide solution - also on global scale.
Working alongside Microsoft Office 365, Skype for Business and Teams
Working alongside Microsoft Office 365, Skype for Business and Teams the Benemen solutions replace the traditional isolated PBX, contact centre software, mobile phones, and unified communication software and unify all communication channels of an organization into one single platform, turning enterprise communications into a key business driver instead of a cost factor.
100 % Cloud Based Platform
BeneCloud is cloud based. This means that the intelligence and the services are in the cloud. BeneCloud is available for all devices, all users and all calls. Mobile as well as fixed. Mobile phones with Benemen SIM cards but also business numbers, geographical numbers and international numbers.
By integrating all communication services into one cloud based platform your communication systems are transformed into a solution that boosts business processes and makes information available from all communication events to improve decision making and management. Optimum value is created and made affordable to companies of all size.
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See Benemen cloud platform in action
Success stories of companies utilizing BeneCloud communication platform in everyday communications.
The Taksi Helsinki dispatch centre boosted its efficiency with Benemen. Annually, the centre can now handle 140,000 more calls and it has boosted profits by over 20%.
"Benemen especially answered to the needs for integrations to other business critical systems like CRM in Toyota’s business environment. The Benemen communication platform can also be updated, adjusted and scaled to changing requirements when needed."
Paroc needed a cost efficient solution for international conferencing and collaboration. Travelling costs as well as international call cost had to be cut down.
Although the company operates in many different countries, managing the communication solution with the right communication tools is easy and cost-efficient.
The Benemen communication solution enabled Konica Minolta Business Solutions to leverage their existing on premise Skype for Business solution as part of a complete communication platform, connected to the fixed and mobile telephony networks in Finland including call center functionality and real time reporting.