Overview: Hosted Unified Communications Service
Benemen provides Skype for Business services, fully integrated with the Benemen communication solution. For companies that already have their own Skype for Business installation it is possible to bridge or federate these environments with BeneCloud the cloud based communication platform.
What's different in Benemen solution?
Skype for Business services provided from the BeneCloud come with full voice, conferencing and call center capabilities. This means that Lync / Skype for Business users can, for example, work as contact center agents, but also that they can answer their calls on their mobile if they want.
The Benemen Unified Communications solution can be provided from the BeneCloud, but can also be federated or bridged wtih customer based Lync / Skype for Business solutions.
The BeneCloud provides users with much more than unified communications to meet business demands for communications in all areas. The service integrates telecom networks, business systems, and communication platforms. This means full PBX & Call Centre capabilities across all devices including fixed, mobile and Lync / Skype for Business.