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Voice is BACK.

Competitive Advantage Through Re-Invented Communication Management Services

 

Human to human service experience in the era of bots

Ready to start building the next level of customer experience?

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Voice
Cloud

How to break silos by harmonizing communication systems and tools?

 

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For Customer Service

How to ensure meaningful interactions in each customer touchpoint? 

 

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Company-wide communications

How company-wide communication enables innovation and growth? 

 

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Account Managers at Salesforce Basecamp Helsinki 2019

Benemen in Brief

  • Fast growing cloud-based communications company.
  • Biggest player in the Nordics in the context of cloud based voice communication.
  • 120 customers operating globally.
  • Operator with 30.000 subscribers.
  • Tightly embedded into Microsoft and Salesforce ecosystems. 

 

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Account Managers at Salesforce Basecamp Helsinki 2019
MattiHeikkonen_web

"Benemen is a committed partner helping to build next generation business communications and better customer experiences."

Matti Heikkonen, CEO of Benemen

 

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Success Stories

Get to know some of our customers and how they have taken the next step to enhance business communications and customer experiences.

LähiTapiola
Metropolitan Area

Intelligent contact routing has brought significant benefits with higher profits and lower costs. Average sales has risen 7% and costs have fallen by 13%.

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Taksi Helsinki

The Taksi Helsinki dispatch centre boosted its efficiency with Benemen. Annually, the dispatch centre can now handle 140,000 more calls and it has boosted profits by over 20%.

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Car dealership Hartikainen

Getting a grip on busy call peaks in motor trade. Car Dealership Hartikainen reduced call hold times and improved the customer experience with the help of Benemen.

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Future of Customer Service

Our report brings together research and experience-based insights of the future of customer service and expectations for it. With this report, we want to give you some tips, ideas and guidelines to feel inspired when re-thinking the customer service processes and tools.

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Contact Sales

+358 40 450 3000

sales@benemen.com

Valimotie 13 A
00380 Helsinki

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