"Benemen is a committed partner helping to build next generation business communications and better customer experiences."
Matti Heikkonen, CEO of Benemen
Get to know some of our customers and how they have taken the next step to enhance business communications and customer experiences.
LähiTapiola Metropolitan Area
Intelligent contact routing has brought significant benefits with higher profits and lower costs. Average sales has risen 7% and costs have fallen by 13%.
The Taksi Helsinki dispatch centre boosted its efficiency with Benemen. Annually, the dispatch centre can now handle 140,000 more calls and it has boosted profits by over 20%.
Car dealership Hartikainen
Getting a grip on busy call peaks in motor trade. Car Dealership Hartikainen reduced call hold times and improved the customer experience with the help of Benemen.
Future of Customer Service
Our report brings together research and experience-based insights of the future of customer service and expectations for it. With this report, we want to give you some tips, ideas and guidelines to feel inspired when re-thinking the customer service processes and tools.