JUST KEEP TALKING

 

Talking is a superior way to express yourself. It is interactive and simultaneous. The power of speech has not disappeared, nor even diminished. We talk to connect and to be understood. 

At Benemen, we offer the smartest communication technology on the market. We combine customer information and various communication channels into one controlled entity, which allows speakers to focus on the essentials and succeed.

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Voice
Cloud

How to break silos by harmonizing communication systems and tools?

 

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customer_service

For Customer Service

How to ensure meaningful interactions in each customer touchpoint? 

 

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Company_wide

Company-wide communications

How company-wide communication enables innovation and growth? 

 

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Account Managers at Salesforce Basecamp Helsinki 2019

Benemen in Brief

  • Fast growing cloud-based communications company.
  • Biggest player in the Nordics in the context of cloud based voice communication.
  • 120 customers operating globally.
  • Operator with 30.000 subscribers.
  • Tightly embedded into Microsoft and Salesforce ecosystems. 

 

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Account Managers at Salesforce Basecamp Helsinki 2019
MattiHeikkonen_web

"Benemen is a committed partner helping to build next generation business communications and better customer experiences."

Matti Heikkonen, CEO of Benemen

 

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Success Stories

Get to know some of our customers and how they have taken the next step to enhance business communications and customer experiences.

LähiTapiola
Metropolitan Area

Intelligent contact routing has brought significant benefits with higher profits and lower costs. Average sales has risen 7% and costs have fallen by 13%.

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Taksi Helsinki

The Taksi Helsinki dispatch centre boosted its efficiency with Benemen. Annually, the dispatch centre can now handle 140,000 more calls and it has boosted profits by over 20%.

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Car dealership Hartikainen

Getting a grip on busy call peaks in motor trade. Car Dealership Hartikainen reduced call hold times and improved the customer experience with the help of Benemen.

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Future of Customer Service

Our report brings together research and experience-based insights of the future of customer service and expectations for it. With this report, we want to give you some tips, ideas and guidelines to feel inspired when re-thinking the customer service processes and tools.

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Contact Sales

+358 40 450 3000

sales@benemen.com

Valimotie 13 A
00380 Helsinki

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