What are the 8 steps to success with Communications Business Intelligence? Download the white paper to get the answers!
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Communication has always been in the heart of all business making. Yet so few companies take advantage of the precious pieces of data that is generated whenever we communicate. If you can capture this data, it can give you a competitive advantage like no other. This White Paper describes why it is so important to expand your Business Intelligence scope from reporting all the way up to advanced analytics, and along the way take steps that assure you gain full benefits from using your communications data as a key component in your business success.
Writer Mikko Muurinen is the Chief Analytics Officer of Benemen Oy and Business Intelligence enthusiast based in Helsinki, Finland
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Communication Platform - Turn enterprise communications into a key business driver by unifying all communication channels into one single, cloud-based platform.
Business Integrated Communication Management - Benemen has several years of experience in providing Skype for Business and PSTN calling services to their customers in multiple countries. Adding PSTN calling to Microsoft Office365 and Skype for Business to replace traditional PBX allowing organisations to gain competitive advantage with superior communications and improved customer experience with the option of significant cost savings.
Benemen delivers a single unified communication platform that can simplify the telecommunication challenges of companies, improve their productivity and lower their communication costs. Unified availability combined with intelligent routing will increase the reachability of the company and lead to improved business performance.